A conversation with a customer service person tonight:
“Can I have your customer number?”
“I don’t know what that is. My email is (email).”
“And can I have your full name?”
“(name). Address is (address)”
“And can I have your address?”
“um… I just told you that 5 seconds ago.”
“OK. And can I have your email address?”
“uh… I told you that 10 seconds ago.”